Is your agency operating at peak performance and productivity levels of operations? Have you really reviewed them with your staff to see what improvement might be made? Do you review your policies, procedures, and practices on a regular basis? What guidelines do you use to measure your performance?
This workshop is designed to provide you with the tools and information to help you examine and evaluate your agency’s current management policies and procedures. You’ll learn how to target the problem areas, identify opportunities, and improve overall effectiveness of any public works operation. If you’re already working through the Self Assessment program, this workshop will provide you with “hands-on” training, using the Public Works Management Practices Manual, Sixth Edition, in preparation for completing the program or beginning the Accreditation process.
Please be certain to bring with you the required text for the course - Public Works Management Practices Manual, 6th Edition. If you do not already own the text, you can purchase the latest edition via the APWA on-line bookstore at http://www2.apwa.net/bookstore/. Copies will NOT be available for purchase on-site.